Terms of Service

1. Acceptance of Terms 

By accessing this website or engaging the services of CoreReason Commercial Property ("CoreReason", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our website or services.

2. Description of Services 

CoreReason provides owner-side asset oversight and property coordination services, including monthly reporting, vendor coordination, works monitoring, and decision support. Important: CoreReason acts as a coordinator and oversight partner. Our inspections are visual in nature and do not constitute a structural, engineering, or professional building survey. We are not a traditional property management firm and do not provide legal, financial, or tax advice.

3. Service Limitations & Exclusions 

To maintain our lean operational model, CoreReason strictly excludes the following activities:

• We do not collect or handle rent or security deposits.

• We do not operate a trust account or hold client funds.

• We do not enter into contracts on behalf of the client; all vendor/contractor agreements are signed directly between the Owner and the Service Provider. 

• We do not provide professional advice subject to financial or legal regulations.

• We do not provide guarantees for the quality or performance of third-party contractors. 

4. Fees and Payment 

Service fees are charged according to the selected package (Standard, Premium, or Project-based).

• Monthly fees are payable in advance or as agreed in the specific service contract.

• Project-based fees (e.g., Works Coordination) are calculated as a percentage of the approved budget.

• CoreReason reserves the right to adjust pricing with a 30-day notice.

5. Client Obligations 

The client agrees to provide CoreReason with timely and accurate information, as well as necessary access to property data or physical sites required to perform the oversight duties. The client remains the primary decision-maker and signatory for all financial and legal commitments regarding the property. CoreReason cannot be held responsible for delays or errors caused by incomplete or inaccurate information provided by the client.

6. Limitation of Liability 

To the maximum extent permitted by South African law, CoreReason shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising out of the performance or non-performance of third-party vendors or contractors. Our role is limited to visual oversight and coordination; we are not liable for latent or patent defects in the property. Our liability is limited to the amount paid for the services during the three months preceding the claim.

7. Governing Law 

These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Cape Town.

8. Contact Information 

Email: contact@corereasoncp.com | Web: www.corereasoncp.com