Privacy Policy (POPIA)

1. Introduction 

CoreReason Commercial Property ("CoreReason", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in compliance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") of South Africa. This Policy outlines how we process the personal information we collect from you through our website and services. CoreReason operates as an independent owner-side oversight firm and does not act as a traditional estate agency or financial intermediary. 

2. The Information We Collect 

We collect and process personal information that is voluntary provided by you when you contact us via email or our contact form. This may include, but is not limited to:

• Your name and surname;

• Your email address;

• Your phone number;

• Company information (if applicable);

• Details related to the commercial property you own or represent.

We do not collect sensitive personal information (as defined by POPIA) via this website.

3. Purpose of Collection 

We collect and process your personal information only for specific, explicitly defined, and lawful purposes related to our business, including:

• To respond to your inquiries and provide information about our services;

• To deliver the owner-side asset oversight and coordination services you have engaged us for;

• To communicate with you regarding project updates, reporting, and issue tracking;

• To manage vendor coordination on your behalf.

4. Disclosure of Information 

We will only disclose your personal information to third parties (such as property vendors or contractors) where necessary to provide the services you have requested, and only with your prior consent or where required by law. CoreReason does not sell or rent your personal information to third parties.

5. Information Security 

We take reasonable, technical, and organizational measures to secure the integrity and confidentiality of your personal information in our possession, to prevent loss of, damage to, or unauthorized destruction of personal information, and unlawful access to or processing of personal information.

6. Your Rights 

You have the right to request access to the personal information we hold about you, to request the correction or updating of your information, or to request the deletion of your personal information, subject to legal limitations.

7. Contact Us 

If you have any questions or requests regarding this Privacy Policy, please contact our Information Officer, Francisco Kabeya Pina, at contact@corereasoncp.com.